United Arab Emirates Jobs – Abu Dhabi Islamic Bank ADIB Careers is looking to hire following staff.
Call Center Head Jobs in UAE | Abu Dhabi Islamic Bank
About Abu Dhabi Islamic Bank:
Abu Dhabi Islamic Bank was established on 20 May 1997 as a Public Joint Stock Company. The Bank commenced commercial operations on 11 November 1998, and was formally inaugurated by Abdullah Bin Zayed Al Nahyan, UAE Minister of Information and Culture on 18 April 1999. All contracts, operations and transactions are carried out in accordance with Islamic Shari’a principles. ADIB commenced its operations with a paid-up capital of one billion dirhams divided into one hundred million shares, the value of each share being ten dirhams.
1- Head of Call Center
Full Time
Abu Dhabi, UAE
About Role:
To manage the activities and operations of the Contact Centre unit, assist and back up the Head of the Division in terms of sales and service, ensure departmental coordination with respective branches and departments for solving customer queries, ensure reduction of cost per transaction and the development of the unit as the most cost-effective sales force of the back through budgeting and costing, audit and monitoring of risk across all activities.
Job Responsibilities:
A– Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement.
B– Manage and meet the cross selling and upselling targets set for the contact center, identify opportunity to enhance agents performance in achieving sales targets set
C– Drive a culture that is focused on exceeding customer expectations, create and use methods to reward, recognize and drive the delivery of service excellence.
Job Requirements:
A- Decision-making skills.
B- People management skills.
C- Analytical skills.
D– Advanced MS Excel, Word, PowerPoint.
For more details, please scroll down & see the details.
Last Date to Apply: Valid Until Vacancy Fill
Abu Dhabi Islamic Bank ADIB Careers – Call Center Head Jobs in UAE – United Arab Emirates Jobs
| Title | Call Center Head Jobs in UAE | Abu Dhabi Islamic Bank |
| Hiring Organization | Abu Dhabi Islamic Bank |
| Job Location | Abu Dhabi, UAE |
| Date Posted | Nov/30/2022 |
| Base Salary | AED |
| Description | Listed below |
| Employment Type | Full Time |
| Valid Until | Dec/16/2022 |
To Apply for the Abu Dhabi Islamic Bank ADIB Careers, Call Center Head Jobs in UAE, Please Click on the Apply button given below
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