Qatar Airways is looking to hire following staff.
Airport Services Duty Supervisor – Qatar Airways – Dubai
1- Airport Services Duty Supervisor
Qatar Airways is recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Dubai, United Arab Emirates.
Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.
Facilitates ramp handling in liaison with all airport staff to expedite departures Supervises the airport team to ensure on-time flight closure and working towards overall on-time performance. Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, misconnections and other passenger related disruptions. Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback. Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times. Manage and train the ticketing team.
Relevant College or University qualification. Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level. Excellent communication skills with fluency in English language. Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations. Able to perform duties under pressure whilst maintaining the highest levels of customer service standards. Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures. Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.
About Qatar Airways:
Qatar Airways Company Q.C.S.C. (Arabic: القطرية, al-Qaṭariya), operating as Qatar Airways, is the state-owned flag carrier airline of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke network, flying to over 150 international destinations across Africa, Asia, Europe, the Americas, and Oceania from its base at Hamad International Airport, using a fleet of more than 200 aircraft. Qatar Airways Group employs more than 43,000 people. The carrier has been a member of the One world alliance since October 2013, the first Persian Gulf carrier to sign with one of the three major airline alliances.
Qatar Airways was established by the government of Qatar on November 22, 1993; operations started on January 20, 1994. Amman was first served in May 1994 In April 1995, the airline’s CEO was the Sheikh Hamad Bin Ali Bin Jabor Al Thani who employed a staff of 75. By this time the fleet consisted of two Airbus A310s that served a route network including Abu Dhabi, Bangkok, Cairo, Dubai, Khartoum, Kuwait, London,[contradictory] Madras, Manila, Muscat, Osaka,[contradictory] Sharjah, Taipei, Tokyo and Trivandrum. During 1995, two ex-All Nippon Airways Boeing 747s were bought from Boeing. The airline acquired a second-hand Boeing 747SP from Air Mauritius in 1996.
|Title||Airport Services Duty Supervisor – Qatar Airways – Dubai|
|Hiring Organization||Qatar Airways|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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